Privacy Policy

We do not store credit card details (though they may be stored by the card processing company, which is XXX and PayPal) nor do we share customer details with any 3rd parties.

Delivery Policy

Products are delivered next day via our courier to all UK customers immediately after payment completion. If you are outside the UK – additional delivery charges will be made. Any entitlement to updates with your purchase after your products have been dispatched will be done so at our discretion and may include additional charges.

Refund Policy

We offer a 30 day money back guarantee on all products and services purchased from us.

Support Entitlement

The right to withdraw any offer to support or other ongoing services which are included with your purchase from customers who are abusive or unreasonable, at our discretion, is retained. Furthermore it is understood that entitlement to support or other ongoing services which are included with your purchase will terminate in the event of our ceasing to transact business.

Ownership / Business Transacted With

Contact Grills is owned by Silesia Grill Systems Ltd, a UK registered company (company number XXXXXXX, VAT number XXX XXXX XX).